Procurement-related complaints | Australian Federal Police

How to make a procurement-related complaint

We manage procurement-related complaints in line with the Commonwealth Procurement Rules (CPRs). This means our complaint management procedures must be:

timely
equitable
non-discriminatory.

We aim to resolve all matters internally where possible by working directly with the complainant. We are committed to communication and conciliation.

How you complain will depend on the type of complaint:

Complaints in relation to procurement activities – fill out our Procurement-related complaint below.
Contractual disputes – direct complaints to the AFP Contract Manager as per the terms of the executed contract with you or your organisation.

Visit the Department of Finance website for information on procurement-related complaints.

Public Interest Certificates

Under the Government Procurement (Judicial Review) Act 2018 (Cth), we must publish all Public Interest Certificates (PICs) issued against relevant covered procurement activities. View the PIC schedule.

Procurement-related complaint form

Complainant contact details

Company name (registered name and trading name/s)

ABN/ACN

Registered address

Telephone number/s

Telephone number/s
	Telephone number/s	Item weight

more items

Email address/es

Email address/es
	Email address/es	Item weight

more items

Complainant representative contact details

Complainant representative name

Representative email address

Representative phone number/s

Representative phone number/s
	Representative phone number/s	Item weight

more items

Information on the procurement

AusTender ID (ATM ID/CN ID/SON ID)

Estimated contract value

Product or service being procured

UNSPSC code

Relevant times and dates

Issuance of tender

Tender closing

Contract award

Complaint particulars

Detailed statement of all relevant events and facts in support of complaint

Provisions of the Commonwealth Procurement Rules that have allegedly been breached

Statement of form of relief requested

Remedy being sought

Complaint costs and/or tender preparation costs, if applicable

Postponement of contract award, if applicable

Any other information which will be of benefit to resolve the complaint including any correspondence or other evidence

Attachments

Maximum 5 files.
10 MB limit.
Allowed types: gif, jpg, jpeg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, mp4, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.
20 MB limit per form.

*Mandatory information for those procurement-related complaints which fall within the scope of the Government Procurement (Judicial Review) Act 2018 (the Act).